What a crazy store & owner. I got an email from a LQS in my area yesterday, thanking me for shopping with them, and listing all the benefits of a walk in store vs. on line shopping. THEY realize how much business they can lose if we all start shopping on line. They have a beautiful store with many helpful employees. We had another LQS in town close this month. I don't know why;(they were very good too) but with the current economy I would think each LQS would treat every customer as a precious gem!