I've only bought this brand a couple of times before. Usually I can "see" the starter thread they have going round the top part. This one I couldn't, so I kept trying to "find" it. Yes, got it at my LQS. Teachable moment: have the LQS start the spool before I leave the store from now on. DH even tried to start it when he saw me getting frustrated surrounded by needles, pins and scissors... not a pretty -or safe- sight, I'm sure. :)