Originally Posted by wvdek
As far as the Janome that is chipping, button losing design paint, etc.
My quilting teacher has had hers for about 6 years. She has sewn over 50 - 75 quilts on it, fabric bowls, and a gazillion other things. Still looks new. No chips, no lost button design, nadda. I have had mine for about three to four years now (I lost count), and still looks new. We both treat our machines like babies, are not rough on them, do not wear lotions or eat greasy, sticky foods around them. I am wondering if you wear a lotion that is robbing the button of its design. Anyway, should have held up much better than what you describe.
This was a known issue with the 6500s, and I had the same issue with my 6600P when I bought it. Janome was kind enough to replace it free of charge, but the new one also has paint chipping now. However, I figure the paint thing is just cosmetic and doesn't interfere with how the machine operates, so I haven't bothered contacting Janome about it again.