Originally Posted by oatw13
Please, file the complaint before too much time goes by.
You only have the word of an email from his "son" that he has been ill. Maybe he has, maybe he hasn't. Maybe he fell on hard times himself or damaged your machine or didn't have one to send you. You don't really know. I hope he is okay, but with online transactions, you need to protect yourself first. Especially if no one will return a phone call or email.
Maybe he was just a dishonest person trying to cheat you out of a good machine and into a bad one. That is why I won't do business that way. I want to meet the repairperson and know he is honest. I don't trust e-bay or any of those website places.