We have a VERY snooty quilt shop in town... very very snooty. I will never go in there again. I didn't have that horrible of an experience there but having been in there twice and leaving feeling inferior twice, I will never go back there again or suggest to people to shop there.
We do have other quilt shops that are much nicer to be in... which is a relief. It's nice to go places where they are nice.
There is a place on yahoo I think that you can review local stores....
I would suggest typing up what happened and submitting it. I would rather drive to the next town over than to be treated poorly...
http://local.yahoo.com