Originally Posted by peacebypiece

Why ever did you send a sewing machine to someone on E-Bay for repairs? Surely there is a reputable dealer in the state of Maine with a good repair dept. Too many good dealers, etc. have had to cease business because they couldn't compete with online services/prices. I prefer to deal with real people I can talk to face to face, and keep the business right in my home town. A $75 - $100 repair charge is nothing when you look at the price of a new machine of comparable quality. I prefer to keep my $$ in my home community economy.
I can't justify a new Viking machine right now, but I visit the local dealer/quiltshop frequently, and buy supplies/notions. I also attend seminars to learn about the latest trends, tips & tricks and how to get more out of my sewing without trashing the machines I own. They know me by name and always act like they are happy to see me, even if I'm not buying a new $9000.00 machine today.
Meanwhile, immediately persue a solution through pay-pal and E-Bay. You might get your money and your machine back. Hopefully you have learned a lesson. Good luck.