Hi Karen,
I like my Tin Lizzie and think it's priced well; however, I wasn't offered classes on how to use it. It takes a lot of patience, practice, and Internet surfing to find info and make friends with the machine--that is probably of any long-arm.
After almost a year, I had a problem with one of the decoders, and the company was quick to work with me to solve it. If you decide to buy a Tin Lizzie, let me know, and I will describe the problem, which is easily fixed.
Otherwise, I've not had problems. There a a number of blogs plus YouTube videos that are very helpful. I would recommend the machine because it's solid and well priced. BTW, I didn't buy the Shirley Stitcher because I want to do the quilting free-hand rather than watch the machine do the quilting.
Sharon