buying a long arm machine is a huge investment, you need to take it as seriously as you would a car or a house. find as many different ones as you can, there are a number of reputable companies out there. try out every machine you can and then choose the one that fits your needs the best that you can afford. just because i like my machine does not mean you would like it; for something you are going to dump thousands of dollars into you need to choose the right machine for you. i have a friend who has the same machine as mine, she had nothing but trouble, in 5 years i don't think she ever quilted a whole quilt and she finally sold it out of frustration...(not to me, i already had mine) i have not had those problems.