Originally Posted by AnnWill
The bobbin case was out of round when we bought the machine. The dealer did not see it until we pointed it out to her. Then she wanted to charge us $15 to replace it.
It sounds more like it is a dealer problem than the machine problem.
I use the Husqvarna Viking Megaqilter on my b-line quilting frame.
I haven't had any problems with it. I believe I bought mine in 2007 or 2008. I'm sorry that you are having problems and that you haven't received any support from the office.
I'm a little confused by what you mean when you wrote, "The bobbin case was out of round when we bought the machine."
What is a round?