Originally Posted by mamaw
They just issued newly designed 1/4" feet to those of us who registered our new machines. They were mailed to us, so you might want to check into it with Janome or your dealer.
I saw that when I went searching for an answer, but it doesn't seem as if that is going to solve the basic problem, which is that it won't sew over thick seams. For the price I paid, that is unacceptable, so I guess that the machine will be going back to the dealer later this week.