Originally Posted by krabadan
Did you get the new O2 foot with it? If not, register the machine and Janome will send it. The 1/4" foot was redesigned to accommodate thick seems. I personally haven't had that problem with mine.
I don't have the 7700, but have had this problem with my 6600P since I bought it. I'm not sure why they didn't come out with this "fix" for those of us with the 6600P, but I know the O2 foot will also work on the 6600 and have contacted them asking for one.