Originally Posted by BellaBoo
When I encounter terrible customer service from employees of a store, I dig in. I make it almost impossible for them to ignore me. I ask as many questions as I can think of, I ask to be shown many many items, I ask about sales, quality, price comparisons, if they can't answer I ask to speak to the manager or ask the manager for the number to the home office. I will make a purchase but only after I have gotten the price of the item in their time spent with me. After a few times of this, I am greeted by name and helped as fast and nice as possible to get me out of there. LOL
Not to sound mean, but I'm wondering if this has really let them know about THEIR problem, or just turned it into a different one.... "Oh no, here comes that difficult customer. Let's be nice to her and maybe she will leave right away?"