I'm glad u had a positive reponse from pergo... a few years ago , I contacted thema bout a dull spot in the middle of mine.. I got very poor service, it was less than a yr old and had been professionally installed.... they refused to address the issue and I have banned them from my home since.. I had to rip the pergo out and I definately went with a different product after their lousy customer service .. that stuff aint cheap!!....