That is wonderful! I really like my JoAnn's. Especially the smaller store that is the closes one to me. They are always helpful and they ask what I'm making. They chit-chat while they are cutting the material but they don't chit-chat so long that the other customers are just standing around. They are very professional but also very friendly. The bigger store (further away from me) doen't have as much of a friendly atmosphere but they are also very, very busy. I want to add that they are not unfriendly, just busy.