Originally Posted by MommaDorian
Of course, I can't take it back to the dealer. I bought it from Wal-Mart about 4 years ago.
Bummer. Of course that is why Walmarts prices are so good, no service. I am not familiar with this particular machine, but I have owned a number of Brother machines, most of the time all the info you need to know is in the manual, it is just not easy to find and not couched in terms that some of us may be using. I bought a packet of page flags and flagged the pages that I had to keep referring to on my embroidery machine. Most of the time I can figure out things by looking at the machine. I teach sewing lessons and my students bring their own machine. Most have been Brothers bought from Walmart, so I have asked them to start bringing their manuals. Nearly all machines work on the same basic principles, then you get to the unique features to that machine. Tensions are something basic to all machines and pretty much the same just presented differently according to manufacturer. :)