We have a Jo-Ann in our city that is very neat although it is a smaller one. I recently went to one in another town, because it was a nice big one, and it was a mess like you said. I couldn't believe the way the bolts were put back on the shelves and everything was just messy. I went to a Hancocks once that was a mess and I never went back. I won't go to that other Jo-Anns either. I just went to Maine and was at some beautiful Local Quilt Shops.