Originally Posted by Kitsie
Ordered 10 pks of blades in early Sept. On back order, of course. "not expected until October" OK. In October got a card saying it would be November but only if I didn't want to cancel my order now. Replied that I would still wait. Was notified that it would be December. Oh, well - OK.
Yesterday got a letter to say that they could not process my order because my card wouldn't process and I would have to re-order! On the phone, they couldn't use a different card, no, I had to re-order!
What a ditz! Probably the only day that account was too low! Now where did I stash that blade sharpener?
That's funny. I ordered the blades in Aug and called them the other day after having received notification that they were continually on back order. What they told ME was that because the item cost less the $10 per package, that they would not honor my order because it is too much for them to track for a small amount of money. I told them the total order came to plenty, but he said it went by item price. He told me they should be in right about now and that I would have to start over and re-order. What a poor policy/procedure!!! And he was rude to boot. If it weren't such a good deal, I would give up!!!