I purchased a new Babylock Decorator Choice machine 2 months ago
& have been using it a lot. Learning to use the walking foot to SID
on two quilts (a first for me). Had been doing very well until yesterday, when it started "jumping" stitches every 2 to 3 inches.
I phoned the dealer & he suggested I oil it, & explained carefully. I tried this, but it only helped a very short while. Phoned again & he said to
bring it in, which I did today.
He showed me how the walking foot was sticking (it was the one that had come with my machine). He immediately took a new, expensive Babylock one off the rack, showed me how it should be working, and
sent me on my way. It is working perfectly. I appreciate such excellent service.