Originally Posted by AngieS
Wow Deema that's very good for them! Because you will share the information with others and they have won over customers perhaps just because they were so nice and helpful. :thumbup: I'll have to remember them when I go to order some fabric. Thanks for sharing with us. :)
Customer service is very important to me. I worked many years in it (from teen years until my early 20's when I finished college and went on to my "real job" in health care, which also in large part, includes customer service). I *always* loudly commend excellent customer service. I shout just as loudly for crap service. I want good companies to succeed and love to advertise excellent service. :) I sure do hope this thread has succeeded in giving just ONE person the reason to give this excellent company a try. I'm sure glad I did. :D