Originally Posted by Rose Hall
I just replaced them when I started, thought that might be the problem, for some reason when I do the nozzle check the magenta is not printing--am going to put the "old" one back in (since it wasn't empty) and try again.
keep the suggestions coming--also the research online has been helpful, but not successful!
Rose
is the Magenta a seperate cartrige? if it is then the Nozzle could be clogged. the only way I know to clean it is to get what is known as a cleaning page and run it through. (staples should have it)