Originally Posted by QuiltingLee
the dealer is authorized but she doesnt offer free classes. they are 50 each. which the dealer did not tell my mom that she needed classes to use the $3,000 machine. the dealer just wanted the money from the machine sale
Is your mom an experienced sewer? If so, has your mom actually tried using her machine yet? Yes, the Viking dealers I have dealt with all provided free classes, but I never found that I really needed them, and rarely took them. I have found my Vikings to be very intuitive to use, with well written manuals.
Good luck. I hope your mom is able to enjoy her new machine soon.