I have had 2 accounts with them. I have only fullfilled my committment and respond to my selections online. Have never had a problem with them sending something I did not want. When you cancel it, they usually send you offers to start again. That is what I did for the second account. They send good offers, but do not include books from their search site. They do make good gifts when you get them in the begining. you can get 4 books for about $1 each and shipping, then get one of your committment books at 1/2 price..leaving only one book for your committment. I definitely save a cheaper book for my last one.