Originally Posted by Granda
My grandson thinks I'm crazy. When I come across a store employee who is not very friendly, I make sure I greet "them" first with a big hello and ask how they are doing. I make sure I give them a big thank you and wish them a good day when I'm leaving. It really confuses some people, but it makes my day. Of course, you do have to get used to the strange looks that you get when you do this. Sometimes it does change their attitude, but not always.
I'm with you..I make it my goal in life to ellicit smiles from cranky service people. I think they must be having a bad day or family problems and so I make myself be friendly, smile, make conversation and when we are through our transaction we are buddies. I hope I have made their day.