You are right, they do send with FedEx, but did they increase the tarifs lately?
I was asking their (extremely good) customer service when they increased the shipping (I do know what I payed so far) and they told me: two weeks ago.
I got upset yesterday as it happend a couple of month ago that they doubled their shipping rate during a promotion. Not paying attention at checkout I would have payed more than without the promotion.
Back then they told me that they had some sort of mistake in the computersystem and changed the rate.
I am fully aware that they will do fine without me but so will I.
Granny
Originally Posted by ghostrider
HoP's shipping options are extremely easy to find on their website and international rates have not changed in quite some time. It is 30% of the order value with a $20 shipping minimum and has been for at least eight months or more. They use Global Priority or FedEx International Priority so I don't know what the comment about USPS not increasing rates has to do with anything. HoP doesn't even use USPS for shipping within the US. It is beyond realistic for any company to notify it's entire customer list anytime their shipping rates increase, imho, and clearly HoP's rates did not increase anyway.