Originally Posted by Candace
I have the new 830 and absolutely love it. And yes, there's a learning curve because it's more of a computer than a sewing machine. I would buy it again in a heartbeat. That being said, I would never buy it for a commercial machine-it's not. And I'd be crazy to void my warranty. My dealer has some commercial embroidery machines set up and they look really slick all those needles in the head can and do whip out a design in minutes that would take an hour to do on a home machine.
The dealer went out of business where I bought mine, a second dealer closer- also gone. I travel 130+ miles to get my machine cleaned or any maintnance done, but they are more into the Babylock. Dealers appeared about 75 miles away-not close enough to get to know or trust? I had no support close and that may be a big factor with me - don't know. I used to work at Hancock's and so many with emb machines would be so helpful with sharing knowledge, we all had different machines-Hancock's closed and I didn't get to be around my circle of sewing friends daily-I miss that! Oh, well.....:)