I am sorry that this happened to you. I have also had a couple of problems with longarm quilters. I know that they did not intentionally "ruin" my quilt. I would be very careful about posting any negative comments about this woman. Times are not as they used to be, and although I am not paranoid, I feel we need to sometimes not tell all. i would let my friends know, but other than that, it might be best to just let it go and not use or or recommend her to anyone.