[quote=ljsunflower]so what happened to the lady who posted about this? Has she even been back on the forum?
quote]
Thank you all for you comments, concern and suggestions. I have, in fact, been back to read them several times a day and have been digesting them while trying to decide just what would be the most appropriate action to take with this LA.
With regard to trying to fix the quilt, my favorite response is from gump51 (page 3):
This "hole in the quilt" happened to me as well. While all quilts are special, this one was very dear to my heart and the person I was giving it to as I was retiring and moving quite a distance away. It was dead center on the back side and about the size of a quarter. I took a small piece of fabric that I used in the quilt (contrasting to hole) and cut out a heart. I appliqued it over the hole and attached a note saying, "I have taken a little piece of this quilt out and replaced it with a piece of my heart for you to always be reminded how much I love you." It turned out to be more meaningful than I ever imagined.
gump51
With regard to the LA, she is a Seller on Ebay. She is a Top-Rated Seller and at the time I purchased her services, she had nearly 100% positive feedback (and, as I said myself, the work itself was very nice). I see now that she has recently received a Negative feedback, also for poor communication. I have contacted Ebay customer service and explained my situation. I don’t know if Ebay will do anything about this, but now that I see how many different things I can do to “fix” the quilt, my only problem is being put out and insulted that the Seller didn’t feel it was the right-thing-to-do to own up to the damage, apologize and, at least, offer to try to fix it.
Thank you again for all your input.