Originally Posted by duckydo
I think the ideas that are being posted on the repair are great ones. One thing to think about, is the person that is doing your longarm quilting insured? I would ask her to at least refund part of my money. I am a longarmer and I would be mortified if I did that to someones quilt. Keep trying to reach her. She at least owes you an apology
Even if this quilter has insurance, the insurance probably will not cover poor workmanship. My commercial quilting policy will not cover a quilt for my mistake, only things that are beyond my control. (theft, fire, flood, lightening strikes, etc.)