Johans, I see you're from my general location and the Bernina dealer I've been speaking with is located between us. Do you have any experience with the Bernina shop in DePere? I've talked with a dealer who is closer to me, but that Bernina store is located within Hancock Fabrics. The DePere location has a serviceman "in house" and the family owned company seems determined to please it's customers. Have you done business with them or know anyone who has?