Oh, that is frustrating! Once in a while my laptop won't "wake up" after it goes into sleep mode. I finally figured out that if I unplug it, then turn it over & take the battery out for a second, then put the battery back in & plug it in again, it will restart. That sounds more complex than it is!
Good luck Gayle!
((((((((((((((((((((((((((((Gayle))))))))))))))))) ))))))))))