Originally Posted by All Thumbs
Thank you, Candace, for your clarification. I trust that you are a dealer and that you disagree with my dealer.
I was sold the machine with the impression the machines are internally the same--one good quality machine. One just has the embroidery capabilities. I certainly agree, as you will, that Bernina is a great product regardless of what machine is purchased.
I'm stating the facts that are searchable on the internet. And I have the 830 and carefully mulled my options when purchasing. So, yes, if your dealer told you the 830 and 820 were the exact same machine minus the embroidery arm, he was incorrect. Love these machines. Now is the difference worth the cost? That's up to each person to decide.