I did call my dealer again. There has recently been a change over of personnel and I think I am now on the right track :D . I plan a trip to see her in January. The dealer that I use is a five hour trip from home!
Do you know if the disk manager should be loaded from the disks that came with the system? When I tried to use that the last time I looked at it, it was not on my computer. Maybe my DH missed loading that part.
I appreciate your offer to help. May contact you again. :-P