I always try to be nice to the retailers, regardless of the season. They are doing their jobs and it's not their fault if I am having a bad day - if that is the case I always apologize if I think I've been terse or short with them and explain that I've had a bad day. You guys in the front lines should get hazardous pay or something! Several years ago my mom was at Walmart on Black Friday and told me that someone pushed a woman in a wheelchair almost into a wall because she was in his way - it was then and there that I decided that if I didn't make a gift, it didn't get given. I just refuse to be a part of that madness. And last year when the security guard was trampled to death? COME ON PEOPLE - get a grip!