We had a Sears repairman come out about 3 years ago and told us that nothing but trouble came out of the buyout by KMart of the appliance giant. He had worked there 30 years and we were his last job.....he was getting out. He said that the employees suffer because so many benefits are taken away but also that the customers suffer because management lets things go to pot in a financial sense.
We can only be positive and hope this one is different.