Originally Posted by quilter68
I once called my son and pretended he was my husband. He caught-on and talked to the guy. The bill went from "785 plus the average in US is 3 days so I will have to add the extra days which will bring it up over 1000" to that's 125 and they were out the door in 15 seconds.
This, I forgot to say, was a National chain that helps after a fire/disaster for clean-up.
To fix the correct problem was under $200.
I will use the phone call method again as needed.