My daughter received an i-pod from her boyfriend for graduation a few years ago. Came in a sealed box and when she opened it there was no ipod! Just some batteries and cardboard. I went with them to Wal mart. Surveilence camera showed him buying the Ipod from a locked case. rung up at that cash register too. turns out the sales person had used a manager override to avoid entering a serial number that's required. She was given another Ipod, opened right there, and I think someone was fired. thank heavens for camera's and receipts!