I was a Singer fanatic until I bought a Futura embroidery machine (also on HSN)
Darn thing needed a new bobbin case with only a couple of dozen designs completed. :( I was so disappointed.
I sent it in once for repair while it was under warranty, but it sure isn't fun to use it any more. Thread and stabilizers and designs and fabrics are expensive enough without adding a $45 bobbin case to the operating expenses for every 20-30 designs!
It would take a LOT to convince me to buy a new Singer. I have 20-some-odd vintage Singers, but any new machines I buy will be Brothers.