Originally Posted by Holice
Write the company The company says their irons are the best and never leak. They need to know the quality is not good. So anyone who has this problem with this or any brand need to shout out about the problems. And keep shouting.
Oh I did. I wrote them about the problem with the iron and the more severe problem with their service center. I wrote them a LONG letter. And I never received a reply, not even an acknowledgment that they received the letter. And that's yet another reason I will not buy another Rowenta. And it's also another reason why I complain about that Rowenta every chance I get.