I had a Rowenta and it did the same thing. I called the company that it said to use for repair and they had me send it to them in Bellevue Wa. I did and later on they called and said it couldn't be fixed to call the Rowenta co.
I did and explained everything to them . They said they
would replace it with another new one . In the meantime
I bought a cheap BD(works fine) and when the new one came I just put it up on the shelf . In case I get in a bind and need one in a hurry. NO more Rowentas for me.
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