Originally Posted by Laura3
I have sent my rowenta back twice and finally have one that doesn't leak. I would return it for a new one. It takes about 2 to 3 weeks, but they will take it back. The one I have now is fine, no leaking, but I will not ever buy another rowenta.
That's interesting because when I contacted Rowenta they wouldn't even entertain the notion of replacing it. It was only a few months old. I guess it depends on who you speak with in customer service. This was a few years ago now so maybe with the numerous complaints, they've decided to step it up.