Originally Posted by gramofmany
I have a three week old Brother that cost lots and lots of $ and I am having a lot of trouble with it. Bobbin is constantly jamming up. A birdsnest big enough for a crow to live in. Forever cleaning it out and am taking it for repairs for the second time. Believe me, it will be the last time I will take it in. The next time it happens or if it ever happens again, I will be leaving the shop with my money back. Will go back to my 47 year old Kenmore. I wanted an embroidery machine so so so badly but I am having trouble with basic sewing. SO MAD!!!
Make sure you have the right bobbin case in it. I had those issues with my brother quatro until I put in the right bobbin case. Look in your manuel for direction. Also I found that canned air you get to clean computers does a really nice job of keeping it clean. I hope you get it all worked out. I love mine.