Originally Posted by LucyInTheSky
I'm curious what she did wrong that she ended up paying an extra $5K. That's a pretty large mistake.
I worked at H&R Block last tax season and the tax preparers who knew what they were doing were awesome (about 7). Some of the others, who had been working there for 5-7+ years, didn't know the first thing about taxes, which was pretty scary.
I am now retired, but in the past I was an accountant with my own business and prepared many tax returns.......and had to amend a lot of H&R Block returns prepared the year before because of errors made by H&R Block but also amended several because the taxpayer themselves made mistakes when they did them by themselves.