Originally Posted by QuiltingGrannie
Great Customer service will keep them coming back and inviting others to join them.
Treating EVERY customer the same no matter if they spend a thousand dollars at a time or just a few dollars. Some shop owners are a bit snobbish to some customers which hurts them in the short and long run. If you treat customers right they will come back.
I agree with this and the fact of the affordable classes. I love the idea of the sew ins!! What a great thing to have. It would be awesome!