I think you may just need to be very careful about what company you use. I'm about to start one with the Fat Quarter Shop, and I've heard only good things about theirs. I'm also doing one with my LQS, and although it hasn't been without its setbacks, my shop has always made certain that they do right by their customers.
Originally Posted by PKWard
I have often thought of starting a BOM, but now know that I will not do that. It had never occurred to me that there might be the possibility of a fabric substitution. I am so sorry for what has happened to you, but know that I have learned from your experience, so I thank you!
Originally Posted by BfloDd
Thanks everyone. I already made up the finishing block stars and sashing, so I will be using them. I will never order a kit of any kind from this shop again.