Originally Posted by pab58
Do they make any adjustments for you when that happens? I mean, you pay for 15 yards and discover that the bolt doesn't contain 15 yards. Are you just out of luck? :| :oops:
If the shortage is less than 1/2 yard I don't bother reporting it... unless there were several bolts in the shipment that came up short. All the makers charge by the 1/8 yard, so really, their yardage should be correct to the nearest 1/8 yard, and if not they should correct our bill to an 1/8 yard.
But... if it's just one bolt that's off by 1/4 yard, that's maybe $1.25 - $1.50 and it's not worth the time=money=labor costs to pursue it. So I shrug and sigh and ... move on.
We did have one episode a couple of years ago, with a very popular collection and one particular print I was *always* coming up short on. (This was before we started weighing the bolts as they came in.) So I measured several incoming bolts of the same print and what do you know, every one was short by a yard. So I notified the maker, and suggested that they check all their stock. Because if I was being shorted, all of their other customers would have been, too.
One more point. I've found that it is important that if we get *more* yardage than we should have, that I report that as well. It ensures that if I say "We've been shorted!" that I will be believed, because I want the count to be correct, no matter who benefits, us or the maker.