Originally Posted by PegD
I don't think you are being unreasonable. You wanted what you saw, and they substituted. They should have told you so you could have made the choice.
You are not unresonable at all - if you order vanilla ice cream but get chocolate - although both are ice cream - they definitely are not the same.
LQS made a very poor business choice - I probably would not buy anything from that store in the future. Don't like deiing duped