The LqS nearest to me has only four steps to get in but no hand rail. im disabled so it's really hard for me to get in and out . I asked owner if there were a back door to make it easier on me . She said "well none of my other cutomers have a problem ". Well I said Goodbye have a nice day and I will find another quilt store. Now I don't expect every store to cater to me but at least have better attitude towards would be customers.