Great customer service! When I went to a local quilt shop, I had to take a napkin and keep wiping the drool from my mouth. The sad thing is, not one of the two ladies working asked me once if I needed any help, until I dropped the six bolts on the counter. Once they saw what I was purchasing, I was like their best friend, I spent $180. it would have been nice if they would have chatted me up before and offered more information about their store. I will go back because the fabric choices are so much better than Joanns. Smiling Faces and great customer service is the best advertising!