Being new to quilting, two years ago I started with a Singer 3116 not wanting to spend alot of money in case I found that I didn't enjoy sewing. It was a remarkable little machine even tho some of the reviews were not good. One week ago I bought a Singer 4423 Heavy Duth machine and, believe me, the Singer Simple beat the 4423 to pieces. I've had trouble ever since, called Singer, can not get through, sent 2 e-mails, one on Jan 5th and Jan. 9th...no response. Took the 4423 back and exchanged it for another 4423 to see if #1 could be defective. I haven't had enought time yet to find that out. I may be switching from Singer!