I ordered a L-500 from HSN because it had all the features my quilter's heart was dreaming of at a great price. I was very disappointed with the quality when I finally got her.
To the gal who wrote "Viking Forever" - R U Sure? Viking, Singer, and Pfaff are handled by a holding company VSP and their priority is profit at the cost of quality and customer service. I can tell the difference in the quality of the Pfaff 2058 to a prior Pfaff I bought.
Now please, do not read more into this comment than what I said. I am NOT bashing these manufacturers at all, and for some people, the difference in quality or customer service might be a moot point. I am a quite spoiled and have high expectations of my machine.
I am also very happy for every quilter who loves their machine - regardless what brand.